FAQ

Can coils be cleaned with water?

It is not recommended to do so, as cleaning coils does not necessarily extend their lifespan.

Can l pay with my VISA/Mastercard card?

We encourage people to use Bitcoin and Western Union, howeverwe process Paypal/Visa/MasterCards for limited times. If you did not find the option available,come back another time and pleasecontact customer service.

ls your website safe?

We will provide you a tracking num after you order, you can track the package all the way.so plzdont worry aboutit.Also, all fyourpersonal information that you used on our site is confidential.

Where can I look for information on the order I placed?

Your Order Confirmation email contains the detail of your order including order number. You also get a tracking number from which you can track your order.

Why does an e-cigarette start leaking overnight?

This involves various factors. Please contact our customer service department for more detailed information.